Cloud Business Workspace
Turn relationships
into revenue.
One ecosystem connecting customers, vendors, and teams — with your ERP at the centre. No silos. No re-keying. One source.
The Platform
Everything your business needs,
working as one.
Workhubz unifies CRM, vendor relationship management, customer and vendor self-service portals, team collaboration, and ERP integration in a single cloud platform — eliminating disconnected tools and data silos.
Marketing management
Plan, launch, and measure multi-channel campaigns across email, social media, WhatsApp, and paid ads — all from one dashboard with built-in ROI tracking.
- Multi-channel campaign management
- Social media publishing and scheduling
- WhatsApp and email broadcast campaigns
- Campaign analytics and revenue attribution
Sales management
Capture leads, manage opportunities, generate quotations, and close deals with automated workflows, multi-level approvals, and live pipeline dashboards.
- End-to-end lead and opportunity management
- Quotation and sales order approvals
- Live pipeline and forecast dashboards
- Direct Sage 300 and Dynamics BC sync
Customer support
Omnichannel case management across email, chat, phone, WhatsApp, and self-service portals — with SLA tracking, live video escalation, and real-time dashboards.
- Automated case routing and SLA tracking
- Omnichannel inbox — email, chat, WhatsApp, phone
- Live chat escalation to video conferencing
- Customer self-service portal
Vendor management
Streamline the full procurement lifecycle — from vendor onboarding and RFQs to purchase order approvals and vendor self-service — with deep ERP integration.
- RFQ and RFP management with bid comparison
- Vendor ranking and tender evaluation
- Multi-level purchase order approvals
- Vendor self-service portal
Team collaboration
Tasks, workflows, and approvals sit alongside customer and vendor data — so every team works from the same source of truth without context switching.
- Task assignment and workflow management
- Cross-department approval routing
- Shared calendar and activity tracking
- Real-time notifications across teams
ERP integrations
Real-time, bi-directional sync with Sage 300, Microsoft Dynamics Business Central, Azure, WhatsApp Business, and leading social media channels.
- Sage 300 — live bi-directional sync
- Microsoft Dynamics Business Central — live
- Azure identity and enterprise security
- WhatsApp Business API integration
Platform Overview
Every relationship.
One workspace.
See how Workhubz connects your customers, vendors, and teams in one unified ecosystem — with ERP at the centre.
Why Workhubz
One source of truth across
every relationship.
There are plenty of point solutions. What there isn’t — until Workhubz — is a single platform that manages every key business relationship in one place, connected to your ERP, and accessible from anywhere.
01
Azure enterprise security
GDPR, ISO, and HIPAA-ready. Your data lives on Microsoft Azure — the same infrastructure trusted by 95% of Fortune 500 companies.
02
Deep ERP integration
Real-time, bi-directional sync with Sage 300 and Microsoft Dynamics Business Central. No re-entry. No reconciliation. No data gaps.
03
Pay-per-user SaaS
No upfront licence fees. Start with the modules and users you need, then scale as your business grows with predictable monthly costs.
04
Built for global operations
Multi-currency, multi-location, multi-language. Manage distributed supply chains and customer bases from a single dashboard.
05
Real-time intelligence
Live dashboards across every module — sales pipeline, vendor spend, campaign ROI, and support SLAs. Decisions based on current data, not yesterday’s reports.
06
WhatsApp-native communication
WhatsApp is built into campaigns, vendor notifications, and customer support — not bolted on. Essential for UAE and MENA market penetration.
Features in Depth
Built for the way your
business actually works.
Each module is designed to solve real operational pain points — and they all share the same data, so nothing is lost between teams.
Sales
Automated workflows, approval processes, and real-time ERP integration eliminate manual tasks and give every sales rep and manager full visibility of the pipeline.
- End-to-end lead and opportunity management without leaving the platform
- Quotation management with multi-level approval based on discount thresholds
- Live pipeline dashboards — won/lost opportunities, forecast accuracy, individual performance
- Sales orders sync directly to Sage 300 and Dynamics BC — no re-keying, no reconciliation
Support
Every customer issue becomes a tracked case with an assigned agent, SLA timer, and full audit trail — from first contact to resolution, across every channel.
- Omnichannel inbox — email, live chat, phone, WhatsApp, and web portal in one place
- Automated case routing, SLA tracking, and real-time manager dashboards
- Live chat escalates to video conferencing within the same platform — no third-party tools
- Customer self-service portal reduces inbound call and email volume significantly
Procurement
Automate the full procurement lifecycle with configurable workflows, vendor self-service portals, and audit trails — all connected to your ERP in real time.
- Multi-level purchase requisitions and purchase orders with configurable approval chains
- RFQ and RFP management with competitive bid comparison on a single screen
- Vendor ranking and tender evaluation against your own criteria — cost, quality, delivery, compliance
- Vendors access a dedicated self-service portal for quotes, RFP responses, and PO status
Industries
Purpose-built for complex business relationships.
Workhubz is designed for businesses managing active vendor networks alongside customer relationships across multiple locations and teams.
Professional services
Client cases managed in email, billable hours tracked in spreadsheets, and tasks assigned via WhatsApp.
Structured case management with timesheet tracking, task assignment, calendar integration, and a client self-service portal for status updates.
Wholesale and distribution
Procurement teams managing 30–100 vendors via email while sales teams track opportunities in spreadsheets.
Centralised vendor RFQs and purchase orders with ERP sync, live pipeline dashboards, and a tracked case management system for customer complaints.
Manufacturing
Slow procurement approvals, poor vendor compliance visibility, and production delays from disconnected inventory data.
Multi-level purchase order approvals with full audit trails, vendor compliance document management, and real-time ERP inventory sync for production planning.
Retail and multi-location
Marketing campaigns on separate tools, vendor negotiations scattered across locations, and customer feedback siloed by store.
Centralised campaign management with WhatsApp and social media, multi-location procurement with consolidated vendor dashboards, and unified customer support across all locations.
Import, trading and FMCG
Multi-currency purchase orders, cross-border vendor communications, and ERP data that doesn’t reflect ground-level activity.
Multi-currency vendor management with ERP sync, a vendor self-service portal for cross-border RFQ responses, and real-time purchase order and inventory alignment.
Healthcare
Clinical procurement managed through disconnected systems, patient-facing support handled via phone and email, and supplier compliance tracked in spreadsheets — creating risk and delays across the care chain.
Centralised procurement with multi-level approval workflows and full audit trails, omnichannel patient and supplier support, vendor compliance document management, and real-time ERP integration for inventory and billing alignment.
Resource recovery
Complex contractor and vendor networks managed manually, service scheduling siloed from billing, and customer communication fragmented across channels — making operational visibility difficult at scale.
Unified vendor and contractor management with RFQ and purchase order workflows, tracked customer support cases tied to service delivery, real-time dashboards across operations, and ERP-connected billing and inventory for end-to-end visibility.
Integrations
Connected to the systems
you already use.
Seamless, bi-directional data synchronisation across ERP systems and business applications — eliminating duplicate entry and improving accuracy across sales, procurement, inventory, and finance.
| Platform | Status | Integration scope |
|---|---|---|
| Sage 300 | ✓ Live | Inventory, purchase orders, and sales orders — bi-directional real-time sync |
| Microsoft Dynamics Business Central NEW | ✓ Live | Full ERP sync across financials, sales, procurement, and inventory — bi-directional real-time sync |
| Sage X3 | Coming soon | Full ERP sync across financials, supply chain, and manufacturing |
| Sage 200 Evolution | Coming soon | Mid-market ERP integration for financials and inventory |
| Sage Intacct | Coming soon | Cloud financials integration for multi-entity businesses |
| Sage 300 CRE | Coming soon | Construction and real estate ERP integration |
| NetSuite | On the way | Oracle NetSuite ERP and CRM data sync |
| SAP Business One | On the way | SAP B1 integration for SME ERP workflows |
Additional connections
- Microsoft Azure — identity management, enterprise security, and cloud hosting
- WhatsApp Business API — campaign delivery, support messaging, and vendor notifications
- Facebook, Instagram, LinkedIn — lead capture, ad management, and content distribution
- Company website — enquiry forms feed directly into the Workhubz CRM pipeline
Ready to unify your
business?
Join forward-thinking teams already managing every customer, vendor, and internal relationship from one platform. No upfront fees — start with the modules you need today.